Privacy Policy

Welcome to Sparkpickz – Your Privacy, Our Priority  

At Sparkpickz, a part of Nova Kobo Solutions, we value your privacy as much as we value bringing you the latest trends in men's and women's accessories. Protecting your personal information is our responsibility, and this Privacy Policy explains how we collect, use, and safeguard your data to enhance your shopping experience.  

In this document, references to "we," "our," and "us" mean Sparkpickz and our team, while "you" and "user" describe our cherished customers. By using our website and making purchases, you acknowledge and accept the terms outlined in this policy.  

Your Consent to Data Collection and Usage  

By browsing and shopping on our website, you consent to the collection, processing, and use of your personal data as described in this Privacy Policy. This policy works alongside our Terms of Use, ensuring that your information is handled securely while you shop for the latest in accessories with confidence.  

What Information We Collect  

To process your orders and improve your shopping experience, we collect basic details such as:  

Your name  
Email address  
Phone number  
Shipping and billing addresses  

If you create an account or subscribe to our newsletter, we may also store your preferences to offer personalized recommendations tailored to your style. This information is only collected when voluntarily provided by you during account creation, checkout, or when contacting customer support.  

We do not store sensitive payment details, as all transactions are securely processed by trusted third-party payment providers.  

Browsing Without Sharing Personal Information  

You can explore our collection of men's and women's accessories without providing any personal information. Your identity remains anonymous unless you decide to sign up or make a purchase. We clearly indicate which details are required and which are optional, allowing you to choose what you share.  

How We Analyze Website Usage  

To enhance website functionality and security, we collect non-personal data such as:   

 Browser type   
 IP address of your device   
 The websites you navigated to before and after shopping with us  

This helps us improve our website, optimize product recommendations, and maintain a secure shopping environment for all accessories lovers.  

Cookies and Their Role in Your Shopping Experience  

Cookies are small data files that enhance your browsing experience by remembering your preferences, improving site performance, and enabling secure transactions.  

Why We Use Cookies  

Cookies help us:  

Save your shopping cart for later  
Personalize product recommendations based on your style  
Streamline the checkout process  

Most cookies expire after your session, but you can disable them through your browser settings. However, doing so may limit certain features like saved carts and personalized shopping suggestions. 

Third-Party Cookies  

Some third-party services integrated into our website may use cookies governed by their own privacy policies. While we do not control these cookies, we ensure compliance with relevant data protection laws.  

Order Processing and Payment Information  

To fulfill your orders smoothly, we collect necessary details such as: 

Billing and shipping addresses  
Payment confirmation details  

All financial transactions are securely handled by third-party payment providers, ensuring the safety of your payment information.  

Customer Feedback and Data Retention  

When you leave a review or contact customer support, we retain this information to:  

Improve customer service  
Address inquiries effectively  
Maintain legal compliance  

Emails and other communications may be stored for future reference and quality assurance.  

Creating an Account for a Better Shopping Experience  

Get the most out of Sparkpickz by signing up:  

Track your orders  
Save your preferences  
Receive exclusive promotions on men's and women's accessories  

We may request basic details such as your name, email, and phone number. Your payment details remain securely handled by our payment processors. We may also send you personalized offers based on your shopping history and preferences.  

Why We Collect Your Data  

The information we collect helps us:  

Process and deliver orders efficiently  
Offer personalized recommendations  
Enhance website security and prevent fraud  
Provide customer support  
Send marketing updates (with an option to opt out)  
Conduct market research to improve our offerings  

Additionally, we may use your IP address to resolve technical issues, improve website performance, and optimize content based on your interests.  

How We Protect Your Data  

We prioritize your privacy by using advanced security protocols to safeguard your information.    

Encryption: Data is encrypted during transmission and storage to prevent unauthorized access.  
Secure Servers: Advanced security technologies protect our systems.  
Restricted Access: Only authorized personnel can access sensitive information.  
Regular Audits: We continuously monitor and improve our security systems.  

Keeping Your Account Secure  

To protect your account, we recommend:  

Using a strong, unique password  
Keeping your login credentials private  
Being cautious of phishing scams  

Data Retention Policy  

We retain your personal data for 8 to 12 months, depending on your interactions with our site. This allows us to:  

Provide customer support  
Process returns  
Analyze shopping trends  

If you wish to delete your data before this period, you can contact us, and we will process your request in compliance with legal requirements.  

Your Rights Over Your Data  

As a valued customer, you have the right to:  

Access and update any incorrect information  
Unsubscribe from promotional emails anytime  
Request your personal data in a machine-readable format  

Third-Party Websites and External Links  

Our website may contain links to third-party websites. Since we do not control their privacy policies, we recommend reviewing their terms before sharing any personal information.  

Age Restrictions for Using Our Services  

Sparkpickz is intended for users 18 years or older. If you are under 18, you may only shop with parental supervision. We reserve the right to cancel transactions made by underage users.  

For more information, please contact us at novakobasolutions@gmail.com.  

Privacy Policy Updates  

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or security measures. Any modifications will be posted on this page with the revised date, and your continued use of our website will indicate your acceptance of these updates.  

Contact Us  

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us at novakobasolutions@gmail.com.  

Your privacy is important to us, and we are always here to assist you.