Terms & Conditions

Welcome to Sparkpickz– Your Destination for Men’s & Women’s Accessories 

Sparkpickz is operated by Nova Kobo Solutions and designed to bring you a seamless shopping experience with stylish men's and women's accessories. These Terms & Conditions outline your rights and responsibilities while using our platform and making purchases. 

By browsing or shopping with us, you agree to abide by these terms. Please read them carefully before proceeding. 

Key Definitions 

• "We," "us," "our" – Refers to Sparkpickz and its authorized representatives. 
• "You," "user," "customer," "buyer" – Refers to individuals accessing or purchasing from our website. 
• "Products" –  A carefully selected range of men's and women's accessories available on our website. 
• "Services" – Refers to our online retail platform, customer support, and related resources. 

Acceptance of Terms 

By using Sparkpickz, you confirm that you have read and accepted these Terms & Conditions. If you disagree with any part, please discontinue use immediately. 

We may modify these terms at any time, and updates will be effective upon posting. Continued use after changes signifies acceptance. 

Eligibility to Use 

Our website is intended for users aged 18 and above. If you’re under 18, a parent or guardian must supervise your shopping. We reserve the right to suspend accounts that do not meet our eligibility requirements. 

Account Registration & Security 

Creating an account grants access to exclusive features. By signing up, you agree to: 

• Provide accurate and updated details. 
• Keep your login credentials confidential. 
• Inform us immediately of any unauthorized access. 

Each individual may register only one account. False or misleading details may lead to suspension. We handle your data responsibly, following our Privacy Policy guidelines. 

How You Can Use Our Website 

By engaging with Sparkpickz, you agree to: 

• Use the website only for legitimate shopping. 
• Avoid fraudulent transactions or misrepresentation. 
• Keep your contact and payment details updated. 

You also consent to receiving promotional emails, which you can opt out of at any time via the instructions in the emails or by contacting customer support. 

Returns & Refunds 

Returns are accepted within the specified timeframe, provided the items are unused, in their original condition, and include all packaging and tags. Refunds will be sent back to the payment method you used. Personalized or custom items are non-returnable unless defective. 

For detailed guidelines, check our  Returns & Refunds Policy . 

Order Cancellations 

Cancellation requests must be submitted before the order is processed for shipping. 

Once an order has been dispatched, it can no longer be canceled. We reserve the right to cancel orders due to payment failures, incorrect details, or stock unavailability. 

Refer to our  Cancellation Policy for more details. 

Intellectual Property Rights 

Ownership & Protection 

All text, graphics, logos, images, and content on Sparkpickz belong to us or are used with permission. 

Restrictions on Use 

Unauthorized reproduction, modification, or commercial use of our content is strictly prohibited. Our brand assets are protected by intellectual property laws. 

User-Generated Content 

By submitting reviews or feedback, you grant us the right to use, edit, and display the content. Inappropriate or rights-violating content will be removed. 

Privacy & Data Usage 

We collect customer data only for order fulfillment and service improvements. You can request updates or deletion of your personal details at any time. Your data is shared only with trusted partners essential for providing our services. 

For a full overview, see our  Privacy Policy . 

User Conduct Guidelines 

Users must not: 

• Engage in fraud, misrepresentation, or illegal activities. 
• Harass or use offensive language towards our team or other shoppers. 
• Violate any section of these Terms & Conditions. 

Failure to comply may result in account restrictions or permanent suspension. 

Dispute Resolution 

If a dispute arises, we encourage you to contact our support team for resolution. If necessary, alternative dispute resolution methods like mediation or arbitration may be considered before legal action. 

Limitation of Liability 

We make every effort to be accurate, but we cannot be held liable for: 

• Indirect damages from website interactions. 
• Payment failures caused by third-party processors. 
• Technical issues beyond our control. 

All products are sold "as is" without explicit guarantees. 

Governing Law & Jurisdiction 

These Terms & Conditions are governed by Indian law, and any disputes will be subject to courts within that jurisdiction. 

Severability Clause 

If any provision is deemed unenforceable, the remaining terms will remain valid. 

Force Majeure 

We are not liable for service disruptions due to events beyond our control, including: 

• Natural disasters 
• Government regulations 
• Supply chain interruptions 
• Technical failures 

Efforts will be made to minimize disruptions and find solutions. 

Policy Updates & Customer Support 

We may update these Terms & Conditions periodically. Changes take effect immediately upon posting, and we recommend reviewing them regularly. 

For assistance, contact us at novakobasolutions@gmail.com. 

Thank you for shopping with Sparkpickz, where accessorizing meets confidence!